Error(8) connection error with server Mytravelermail.com port 8642. Initial sync is not complete

Problem Description: During configuring traveler client in nokia device, below error message popup on nokia mobile device

Erro Message:

Error(8) connection error with server Mytravelermail.com port 8642. Initial sync is not complete  

Invastigation: Reviewd the log.nsf and found below error mesg. 

06/30/2009 03:07:28 PM Notes Traveler: WARNING *system User ID (ravinder) could not be resolved to CN  

Solution:

1. Reconfigure travler client

2. Provided full hierarchical name like lalit gupta/is/ggn/org

3. Type password  

4. Resolved the issue